IT Governance Performance and Effectiveness

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©2008 EDUCAUSE. Reproduction by permission only. Our respondent institutions embodied all of the diversity of mission, public/private control, organizational structures, and cultures that typify North American higher education. As we’ve noted from time to time in this study, there is plenty of room, and plenty of direction from common sense, to adapt IT governance structures to institutional needs and norms. Yet we also thought it was important to identify practices that seem to be associated with good IT outcomes across this diverse and numerous group. In this chapter we look at how good a job respondent institutions think they’re doing with IT governance and what factors distinguish better from weaker performers. 6 IT Governance Performance and Effectiveness

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تاریخ انتشار 2008